Legal & Support

Refund Policy

Last updated: 16 August 2026.

How refunds are handled

Purchases completed through the Cartpanda checkout are processed by Cartpanda in its Merchant of Record capacity. Refund requests are therefore handled according to the applicable Cartpanda refund and return policy, the transaction terms presented at checkout, and mandatory consumer rights that apply to the purchase.

Digital product

The Calm Dog Method™ is a digital product. Any rules concerning withdrawal, access to digital content, refund eligibility or exceptions must be applied consistently with the terms shown at checkout and applicable consumer law.

How to request help

For a refund or billing issue, use the support route provided in your Cartpanda transaction/receipt where available. For product-access or content-support questions, contact .

No invented guarantee

This website does not advertise a separate “30-day guarantee”, “7-day guarantee” or other voluntary guarantee unless that exact guarantee is formally configured and honored. The checkout terms and applicable Cartpanda/Merchant of Record refund policy control the transaction.

Before launch: confirm the exact Cartpanda refund terms applicable to your approved Merchant of Record account and checkout, then make sure the wording on this page matches those terms.